Red light therapy works by exposing the skin to red and near-infrared light which is absorbed by the mitochondria (the "powerhouse" of cells), stimulating self-rejuvenation by boosting our natural repair mechanisms.

Longer wavelengths, like the red and near-infrared (NIR) used in our devices, can penetrate beneath the skin.

Studies indicate red light therapy is safe.

Read our How RLT Works page for a more detailed explanation, or if you want to dive into the literature check out Wavelength Research.

If you have any nerdy thoughts you'd like to discuss or seek clarification on, we're happy to chat.

Explore our guide for both panels and direct on skin devices.

For instructions specific to your product, refer to its user manual.

If you feel unsure, you can always contact us.

It's important to choose a device which suits your goals, budget, space and lifestyle.

Learn about how to choose a device and try our red light therapy device quiz.

Or contact us if you'd like personalised assistance from a red light therapy expert (we don't use AI or chatbot sales agents - you'll be directed to a real person).

If using HeroPanels or HeroPanels Elite, use our Dosage Estimator to help you make a research-informed decision on the distance and duration of your red light therapy sessions.

For other products, refer to the user manual.

If you can't find the information you need or are unsure, please contact us and we'll be happy to help.

We offer complimentary worldwide DDP shipping¹, with most orders delivered within 7-14 days.

Many companies use "express shipping", which sounds attractive but leaves you liable for customs and import duties.

Instead, we offer DDP (delivered duty paid) shipping for all Australian and most international orders (including USA, Canada, UK and EU) meaning you won't need to pay unexpected import taxes or deal with complicated customs clearance challenges⁶.

Purchase with confidence - we've shipped to over 30 countries across several regions including North and South America, Asia, Oceania, Europe and the Middle East.

Concerned your country might not be covered? If you live in an area where we cannot offer DDP shipping, we will contact you so you can decide whether you'd like to proceed with non-DDP shipping or cancel your order and receive a full refund.

See our Shipping, Customs & Duties page for more information.